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Sunday, November 25, 2007 Im so tired. . today wasn't totally a great day actually. . i just forgotten i got scolded by how many customers. .at a point a nearly burst out. . i hate doing human ivr. . it's only at doing this that i got the most scoldings. . i was like a defenceless creature, left fendless against the heartless lashings from these people. . they were right. . who the hell will want to wait for 2-3 days to get their problem solved. . ? they were right. . what kinda service is like. . making customer wait 2-3 days to solve their problem. . people want to surf the net, watch the programmes, who the hell is willing to wait while paying for the services. . But i, as the person made to do this job, can only tell them what i am told. . to tell them leave down their messages and wait for someone to get them back in 2-3 days. . im not gonna do that again, if the team leader tells me to do that again i will just wait for them to walk away then do the normal call enquiry. . sometimes i actually get tired that i can't possibly remember everything. . i just tend to neglect some things im supposed to do. . like one case just now. . i guess i will be going back tomorrow to get complain or scolded by customer. . i actually promised to call her just now to do her upgrade, but a slip off my mind. . i guess i will have to resort the issue with her some how. . bless me. . that woman i know has a sharp tongue. . another week gonna start. . this job actually made time passed pretty fast. . i will most probably be having another tiring weekend. . i have two days off, on wednesday and thursday, but most likely i will be doing ot for thursday. . i hope i chiong now at the end of the month the payslip comes will be a lucrative one. . i really got a lot of things to buy. . bag, wallet, cologne, clothes. . i went to espirit to see yesterday and i had this temptation to change the entire of my wardrobe. . how i wish im such rich baggart out there, then i don't have to slog so hard. . then i will be driving a car, not riding a bike. . riding a bike is like walking on thin line to me now. . a sudden loss of concentration could send me to the bottom. . the road is never safe on a bike. . well. . kinda regret getting a bike. . it's starting to give me headaches. . public transport is the safest. . |
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1.罗志祥 - 搞笑
Profile Name: Chen Zhicai (Call me Keith!) Addictions Hangouts: K box, K pool Objectives Sometimes, what you want in life may not be what you will achieve in life. Sometimes, what you want in life will change as you came to realise of your limitations and constraints. Careers Team: Full-time v3 player archives September 2005 Tag Me!
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