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Saturday, January 26, 2008 I will have been extremely polite not to throw in any vulgarities into the conversation. . i would love to. . and it was truly uncomfortable in my heart that ive not been able to. .i am more than willing to give my name to him. . and i would be more than happy than that he go and complain. . i did nothing wrong, i played my part and he's not satisfied, there's nothing i can complain. . . sorry uncle, you messed with the wrong guy. . im leaving soon and i've got no fear of whatever shit complain you gonna put in. . what kinda customer is that. .? he called in, enquiring on changing his box from analog to digital. . i've told him to go our cscs, which were located in town areas and one at tm, but this fella live in the north, asked me if he can change in the partner stalls stated in the letter. . i said they may not have the stocks, and actually asked me to call and check up with the stalls for him. . i wasnt supposed to and replied that i can only give him the no., he have to check himself. . bastard. . he suddenly threw into a fit of anger and said what kinda stupid service im providing and insisted i check it out for him. . i kinda relented at first, made a call to the partner stall at causeway point and was told they wasnt stock. . i returned the call and explained the finding, not even a word of thank you, he blamed me for unable to enquire on when the stock will be coming in and even demanded for me to call again and get him back. . im determined not to get bullied by him this time round. . anyway i don't have to. . he wanted to play rough, i will see who's tougher. . i make it known to him that it is not part of my job and listen to see what he intend to do. . as expected, he just go round and round scolding, saying what kinda stupid service im providing. . and wanted to speak to my manager. . i wasnt too stupid after all. . i told him to give me his name and ic so that i can make the arrangement. . hilariously, he didnt want to. . he said who am i to ask him for his ic. . i said i need to retrieve the account for him in order to make the arrangement. . he didnt take it, he said he had left his name and contact no, but i told that wasnt enough. . we played patient this time, i insisted on my request for his ic and let him scold as much as he want. . finally, he asked for my name. . i gladly told him. . i even told him that if he want to complain he can go ahead, i cant stop him, but ive did my job. . he hanged up, he told me to wait for his complain letter. . i will wait. . better reach me before i leave. . better if i know who the hell he is. . creep. . other people don't make noise about changing the box only him. . and i seriously hate those people who give those kinda pissed off tone when they are actually asking people to do things for them. . with this case, and another few i've earlier on. . it's definitely a hell of a day. . these customers simply disgusting. . yucks! |
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Profile Name: Chen Zhicai (Call me Keith!) Addictions Hangouts: K box, K pool Objectives Sometimes, what you want in life may not be what you will achieve in life. Sometimes, what you want in life will change as you came to realise of your limitations and constraints. Careers Team: Full-time v3 player archives September 2005 Tag Me!
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