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Tuesday, January 15, 2008 i've got a headache midway through my work. . horrible people. . do you know that im cursing and swearing at you in my heart. .i've received enough disputes these few days and i don't know why, im getting quite fed up with all these. . some people are obviously not doing their job some where and we, on the frontline of customer service hotline are basically getting all the shit because of them. . that was why i said this job is not for the long term. . at least not for me. . i've got enough from customers, from the screwed up system from the company. . how many times have i thought of blowing up and throw the four letter words on them. . countless. . how many times have customers screwed me out of things that were not caused by me. . countless. . how many times have i needa pretend to be a bloody retard, enduring whatever nonsense customers are giving. . today i've got one case, that extremely pissed me off. . all the while that i thought she's nice, that she appreciated all the help i've given to her. . i even use my own mobile to call up another department to check for the details she needs. . and what the hell. . when i gave her a call back with the informations ive got, she actually gave me a piece of her mind. . she claim that i wasn't able to provide her with any help at all, and made it sounded like im the cause of everything, that i havent been helpful towards her from the start. . what worse was that she request for my superior, some one who can make decision to speak to her. . ingrateful woman. . all the while i've been doing things nicely for her. . if she wants to blame then should blame on her own stupidity to sign up with the sub contractor. . fair enough that she don't appreciate what i've done for her so far, she's making things more difficult for me by requesting for my superior to speak to her. . given the workload that mathew is having, and the uninterested attitude the rest of the tls are giving, i forsee this arrangement is gonna give me more problem. . but whatever the case, im just gonna heck this case for as long as i can. . she can go ahead and complain me if she wants. . i hate the tone she has given, that obviously that ive tried to help her in one way or another, she only knows how blame me for not able to solve the problem. . damn sian. . there just some creeps out there who can just call up and make your day turn bad. . in this line, one day you will not see only one, but tons of them when it is really a bad day. . sorry about that. . a bad day at work. . i just feel like destressing. . |
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1.罗志祥 - 搞笑
Profile Name: Chen Zhicai (Call me Keith!) Addictions Hangouts: K box, K pool Objectives Sometimes, what you want in life may not be what you will achieve in life. Sometimes, what you want in life will change as you came to realise of your limitations and constraints. Careers Team: Full-time v3 player archives September 2005 Tag Me!
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