Tuesday, February 12, 2008

Ended my last day of work in starhub. . . 11 feb. . .
I should be delighted. . because i know now that i will have back my weekends. . but did i know that im out of a job, out of an income right now. .
Come to think of it, i wouldnt have mind staying on if wasnt that i have to commit myself to rotating shift and have my weekends burned. . at least for this i have already learned the trade and would not have to go through the hussle of learning everything all over again in a new environment. .
but anyway. . it's officially history. .
back to reflect on what i have learned through it. .
Let me just start by stating that im especially grateful for the two team leader i've been under. . mathew and alvin. . both of them have been really nice and patient towards me, i guess my life would have been more miserable if it wasnt them who is in charge. .
then there some nice people i came to meet as my colleagues. . hafiz being the one who came to sat beside me, talked lotsa cock together and it made work a lot better. . not forgetting audrey, wei yen, kenneth and terence in the team as well as the likes of other like vanessa, li juan, aloysius, swee kuan who left the job together with me. .
i remembered the first few weeks of taking up calls. . graduated from a crash course that taught me nothing at all. . i was like putting customers on hold every once in a while and walking down the aisle to seek help from mathew. . i learned them the hard way, getting scolded by customers was a norm. . making screw ups here and there and then criticised by colleagues for the mistakes. .
It became better slightly towards the middle of the 3 months contract. . but as you became better, you picked up more calls and you became more subjected to disputes, and calls from abusive customers. . one call like this your day became a hell lot worse. .
i guess even though it has been some not that pleasant experience, i do feel that i have do pick up something. . im just unable to describe but it do change me in a way as a person. .
my first full time job. . end 11 feb 2008. .
anticipating the next one. .
[ No.4 scores on ] | 8:09 PM | Comment(s)